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Season 1 episodes (8)

Xmas diner conversation tips
S01:E08

Xmas diner conversation tips

Holiday Conversation Techniques Show notes John and Marsha discuss various communication techniques to help conversations flow smoothly during the holiday season, even with troublesome family members. The focus is on keeping the atmosphere light-hearted and playful, with humor as an important tool. Techniques to steer the conversation: • “Yes, and…” Technique: Build on what someone is saying, but take the conversation in a different direction with absurdity. • Pinball Method: Catch a subject and forward it to someone else to prevent one person from dominating. • Ask questions: Ask impossible questions to slow down idea pushers in a humorous way. • Story Sandwich: Briefly acknowledge someone’s story and then add something more fun to it. • Conversation Potluck: Have everyone share a funny story or fact to break the tension. • “Back and Remix”: Give a boring discussion a humorous twist. • Emergency exit: Keep absurd conversation starters on hand to distract. Erickson’s “That’s right” technique: • Validate someone’s opinion with “that’s right” and subtly steer the conversation in a different direction. • Combine this with the above techniques for extra finesse. Dealing with connoisseurs: • Instead of showcasing your expertise, acknowledge their perspective and share a small insight. • Use the validation bridge technique: acknowledge their opinion, share an interesting fact, and distract the conversation. • Offer a little bit of information, like a bite to eat, and move on. Examples: • Distract conversations about your field with humor and connect them with something festive. • Use your expertise to share fun facts instead of correcting them. • Make statistics a joke to keep the atmosphere light. The key to success: • Use warmth, humor and subtle guidance. • Acknowledge other people’s perspective and create a bridge to inclusive topics. • Be a party DJ: smoothly steer the conversation to a more entertaining topic without ruining the atmosphere. Visit podcast.thehouseofcoaching.com

7 habits to kick off extraordinary days
S01:E07

7 habits to kick off extraordinary days

7-Minute Morning Routine for a Productive Day This podcast episode explores a simple yet powerful 7-minute morning routine designed to boost your physical and mental well-being, setting you up for a productive day. Deep Breathing: Start with three rounds of box breathing (inhale for 4 counts, hold for 4, exhale for 4) to reduce stress and increase oxygen flow to the brain. Positive Affirmation & Stretching: Combine gentle stretches like spinal twists, overhead reaches, and toe points with positive affirmations like “I am ready for a wonderful day.” This links physical movement with positive thinking for a holistic well-being boost. Bed Making: Take a minute to make your bed. This simple act creates a sense of order and control, starting your day with a feeling of accomplishment. Hydration: Drink a glass of room temperature water, preferably with a squeeze of lemon. This rehydrates your body, kickstarts your metabolism, and helps flush out toxins. Face Massage: Give yourself a one-minute face massage to stimulate lymphatic drainage, reduce puffiness, and release tension in your facial muscles. Mini-Movement: Engage in two minutes of light exercises like arm circles, shoulder rolls, hip rotations, knee lifts, standing twists, and marching in place. This gets your blood flowing, lubricates your joints, and gradually increases your heart rate. Gratitude Practice: Spend a minute reflecting on things you’re grateful for. Name one person, one task you’re looking forward to, and one thing you appreciate about yourself. This activates the brain’s reward center, releasing dopamine and serotonin for a positive start to your day. John & Marsha also add The science-backed benefits of each habit and how it contributes to overall well-being Practical tips for incorporating the routine into your busy mornings -Modifications for different fitness levels and individual needs Motivation and strategies for staying consistent with the routine This podcast is for you if: You’re looking for a quick and effective way to improve your mornings You want to boost your productivity and focus throughout the day You’re interested in incorporating mindfulness and gratitude into your life You’re seeking simple yet powerful strategies for enhancing your physical and mental health Tune in to learn how this 7-minute morning routine can transform your day and set you on a path toward greater well-being and success! Visit podcast.theouseofcoaching.com and download your free gifts!

3 NLP techniques to Deal with any crisis
S01:E06

3 NLP techniques to Deal with any crisis

In this Podcast John and Marsha share how Neuro Linguistic Programming (NLP) can help in dealing with crisis situations. They present three NLP techniques: reframing : which changes the perception of a crisis; using a timeline to emphasize the temporary nature of crises; creating form and distance to gain perspective. They emphasize that emotions are manageable and that NLP provides practical tools to transform negative emotions and increase resilience. They promote NLP training for deeper knowledge and skills. Check your free gift on the website shared in the episode!

9 steps towards more self-confidence
S01:E05

9 steps towards more self-confidence

In this episode, Marsha and John share a nine-step guide to cultivating lifelong confidence. Key strategies include managing reactions, accepting differing viewpoints, focusing on controllable aspects of life, maintaining optimism, viewing setbacks as learning opportunities, establishing boundaries, building a supportive network, defining personal success, and creating a self-care routine. The overall message emphasizes self-acceptance, resilience, and proactive self-improvement as crucial components of sustained confidence. Each step offers actionable advice for improving self-esteem and emotional well-being. The goal is to empower viewers to build and maintain a strong sense of self-belief. Check https://www.podcast.thehouseofcoaching.com and collect valuable gifts, exclusively offered to our listeners

Become the Pilot of your brain
S01:E04

Become the Pilot of your brain

This podcast interview features a master NLP practitioner discussing techniques to enhance mental processing. The core concept is that individuals can consciously control how their brains represent memories and experiences, influencing their emotional responses. This involves adjusting mental “settings” like brightness, size, and distance of memories (submodality changes) and shifting perspectives between association (experiencing a memory directly) and dissociation (observing it as an outsider). The interview also explores how these techniques relate to belief systems and learning, emphasizing the importance of state-dependent memory and the creation of positive learning states. Ultimately, the podcast advocates for developing “mental literacy”—consciously managing one’s mental processes—to achieve personal growth and enhanced well-being.

Facilitation is a game
S01:E03

Facilitation is a game

Facilitation is a Game: A Deep Dive notes episode “03 facilitation is a game.mp3”, drawing on the ebooks “Be a Natural Leader”, “Start Using Facilitation Techniques”, and “Facilitation is a Game” by Steff and Karl at The House of Coaching. Core Concept: The episode uses the powerful metaphor of “facilitation as a game” to illustrate key principles and techniques for leading successful group interactions, whether in meetings, workshops, or other collaborative settings. Key Elements of the “Game”: Playing Field: This refers to both the physical environment (comfortable, well-lit, equipped) and the psychological space (safe, respectful, encouraging participation). “So, the playing field is setting up the right environment. Think about, you know, the actual room. Is it comfortable? Is it bright enough? Does it have all the things you need?” Players: Each participant brings their own skills, perspectives, and personality to the “game.” Recognizing individual differences and fostering inclusivity is crucial. Facilitator (Game Master): The facilitator guides the process, explains the “rules,” ensures everyone understands the goals, and encourages active engagement. They are more than just an agenda manager; they create an experience. “I think more like the game master. They’re the ones who explain the rules, guide the whole thing, and make sure everyone knows the goal and how to play.” Rules: These include both stated ground rules and unspoken norms of communication (active listening, respecting diverse viewpoints, building on ideas). Clear rules create fairness and smooth flow. Materials: These go beyond traditional tools like whiteboards and markers to include creative elements like sticky notes, colorful markers, and even LEGOs to stimulate brainstorming and visual thinking. “The source material actually talks about how Legos can be a super useful tool for brainstorming. They’re hands-on and can get those creative juices flowing. People can like build their ideas, which helps them communicate better.” Goal: Every “game” should have a clearly defined objective beyond simply covering an agenda. Is it brainstorming, decision-making, problem-solving, or team building? A shared goal focuses everyone’s energy. Time: Effective time management is vital. The facilitator needs to balance structure and flexibility, knowing when to stick to the plan and when to explore deeper. Keeping Score: While not literal points, tracking progress, celebrating wins, and checking for understanding helps maintain momentum and a sense of shared success. Player Types and Strategies: Spectators: Those who are hesitant to participate, perhaps due to introversion, intimidation, or lack of confidence. Strategies include direct invitation, smaller group activities, and creating a sense of safety and belonging. “Sometimes just directly inviting someone to share can be really powerful.” Dominating Players: Individuals who monopolize the conversation. Techniques involve gentle but firm steering, ensuring equal airtime, and potentially a private coaching session to address the behavior. “You got to be able to steer the conversation gently but firmly. Make sure everyone has a chance to contribute and that no one person is taking over.” Advanced Facilitation Techniques: Chunking: Managing information flow by breaking down complex concepts (“down-chunking”), broadening perspective (“up-chunking”), and exploring diverse viewpoints (“lateral chunking”). SORE Model: A problem-solving framework using the steps of: Situation, Causes, Outcome, Resources, and Effect, each guided by specific questions. Clean Language: A communication style that avoids assumptions, judgments, and interpretations, encouraging authentic expression and deeper understanding. “Clean language uses specific types of questions that encourage the speaker to explore their own experiences.” Coaching vs. Facilitation: While both involve similar skills, coaching is typically one-on-one development, while facilitation guides group dynamics and shared goals. Key Takeaways: The “facilitation as a game” metaphor provides a practical framework for understanding and mastering effective group leadership. Creating a safe and engaging environment, recognizing individual differences, and employing specific techniques can lead to more productive and fulfilling group interactions. Facilitation is a skill that improves with practice, experimentation, and a commitment to continuous learning. This briefing document highlights the core concepts and actionable insights from the podcast episode, encouraging listeners to apply these “game-changing” principles to enhance their own facilitation abilities and unlock the potential of their teams. Enjoy the free gifts for our loyal listeners : https://podcast.thehouseofcoaching.com

Value Communication Workshop
S01:E02

Value Communication Workshop

Marsha and John assisted to a Value Communication workshop delivered for sales people at ClearMedia by Coach Hans. They share their learnings in this episode. They also give away 20 copies of Hans’ book “Beyond Words”. Listen to the episode and find out how to claim your copy. Enjoy the free gifts for our loyal listeners : https://podcast.thehouseofcoaching.com Value Selling Workshop for Sales Professionals The workshop, titled “From Product to Value,” focuses on teaching sales professionals how to transition from product-focused selling to value-driven selling. • The workshop employs various interactive exercises and techniques, combining theory and practice. Participants engage in activities like the “pen selling” exercise, where they must sell a pen without discussing its features. This exercise emphasizes the importance of focusing on the value the product brings to the customer. • A key exercise is the “Value-archeologist” activity, which simulates a sales conversation. Participants are divided into groups of three: a salesperson, a customer with a real business problem, and an observer. The salesperson’s role is to ask questions to understand the customer’s needs and desired outcomes without prematurely offering solutions. Understanding Customer Needs • The “Value-archeologist” exercise emphasizes the importance of asking effective questions. This includes open-ended questions, follow-up questions to clarify understanding, and questions that challenge assumptions. • The SCORE model (Situation, Causes, Outcome, Resource, Effect) is introduced as a framework for guiding the questioning process. The focus is on understanding the customer’s desired outcome (O) and the effect (E) of achieving that outcome. The salesperson should guide the customer to visualize a world where their problems are solved, prompting them to articulate how they would recognize the solution’s effectiveness. • The training emphasizes the importance of listening and understanding the “subtext” behind customer statements. It encourages salespeople to focus on the emotional aspects of the customer’s experience. Effective Communication Techniques • The workshop introduces Neuro-Linguistic Programming (NLP) techniques, such as Milton-patterns, which are language patterns designed to create rapport and influence. Participants are taught how to “harvest” customer information through careful listening and observation. • The training encourages the use of “Barnum statements,” which are generalized statements that can resonate with a wide range of individuals. These statements are designed to create a sense of connection and understanding. Practical Application and Impact • The workshop concludes with participants identifying one specific technique they will implement in their sales conversations the following week. This reinforces the practical application of the concepts learned. • Feedback from participants suggests that even experienced sales professionals gained valuable insights from the training. The workshop helped them shift their mindset from product-centric to value-driven selling. Key Takeaways • Selling based on value, not just product features. • Effective questioning techniques are crucial for understanding customer needs. • NLP and other communication strategies can enhance sales conversations. • Practical application and ongoing development are essential for success. Visit thehouseofcoaching.com for more info Enjoy the free gifts for our loyal listeners : https://podcast.thehouseofcoaching.com

Happiness on the workfloor
S01:E01

Happiness on the workfloor

Happiness at Work: A Visual Journey Through the Future of Work In this podcast Marsha and John analyze key themes and insights from Karl Mortier’s visual documentation of the “Happiness at Work” event. The event explored the evolving work landscape, focusing on Gen Z, Gen Alpha, and strategies for creating a fulfilling work environment. Main Themes: The Power of Intuition: All three keynote speakers, Gina Ora, Julian Dit, and Eva Storm, underscored the importance of intuition in decision-making and navigating the modern workplace. This includes trusting your gut feeling, recognizing patterns, and making choices that align with your values. Authenticity and Understanding: Gen Z seeks authenticity in leadership and craves genuine understanding. Traditional hierarchies and communication styles are challenged in favor of open dialogue and deeper connection. Shifting Work Paradigms: Jeff Stace calls for a move from a 2D to a 3D world, emphasizing talent, passion, and experience over qualifications. This requires disrupting the status quo, embracing “passion suffering,” and empowering individuals to pursue their calling. Key Insights and Facts: Gina Ora’s Presentation: Shifting Focus to Intuition: Ora emphasizes the importance of moving beyond pure logic and data-driven decision-making to incorporate intuition. “It’s about recognizing that there’s more to decision-making than just what we can analyze.” Clearing Mental Clutter: Ora advocates for practices that clear mental clutter and allow space for intuitive insights to emerge. Julian Dit’s Keynote on Generation Z: Information Overload: Gen Z faces an overwhelming influx of information, leading to stress and decision-making challenges. “Imagine drinking from a fire hose. That’s what it’s like.” Craving for Understanding: Gen Z seeks genuine connection and understanding from their colleagues and leaders. “They want to feel seen, heard…” Struggle with Identity: Bombarded with messages and expectations, Gen Z faces challenges in forming a solid sense of self. Social media exacerbates this struggle. Beyond Stereotypes: Dit challenges common stereotypes about Gen Z, arguing that they desire meaningful work and are willing to put in the effort for a worthy cause. “It’s not about laziness. It’s about purpose.” Eva Storm’s Keynote on Generation Alpha: Intuitive Leadership: Gen Alpha is poised to lead with intuition, trusting their instincts to navigate an increasingly complex world. Unconventional Career Paths: Gen Alpha may not adhere to traditional career paths, choosing to follow their passions and create unique career journeys. Balancing Technology: Storm highlights the dual nature of technology, recognizing its potential for both connection and disconnection. Finding balance between logic and intuition in the digital age is key. The CARE Principle: Storm advocates for “Connect, Authentic, Respect, Empower” as foundational principles for interaction in both personal and professional spheres. Embracing Imperfection: Letting go of perfectionism and embracing imperfection is crucial for personal and professional growth. Jeff Staes Call to Action: From 2D to 3D: Stace urges a move away from rigid systems and qualifications (“2D world”) to a more fluid and dynamic environment (“3D world”) where talent, passion, and experience are valued. Passion Suffering: Pursuing one’s true calling requires embracing challenges and persevering through setbacks. Disrupting the Status Quo: Stace emphasizes the need to challenge existing structures and create space for innovation and talent development. The Power Defect: Incompetent leadership that prioritizes control over growth stifles innovation and leads to organizational decline. Real Competence Development: Prioritizing experience, passion, and talent over traditional qualifications leads to genuine growth and progress. Karl Mortier’s Visual Storytelling: Mortier’s visuals enhance the key messages of each speaker by creating memorable images that represent complex concepts. Examples include: Overflowing Data Funnel: Depicts the information overload faced by Gen Z. Puzzle Pieces: Represents Gen Z’s struggle with identity formation. Figure Climbing a Mountain: Symbolizes Gen Z’s ambition and desire for growth. Doctor Holding Flowers: Challenges traditional career assumptions associated with Gen Alpha. Person Trapped in Diplomas: Illustrates the limitations of a qualification-focused “2D world.” Vibrant Space Full of Creativity: Represents the “3D world” where passion and talent flourish. Conclusion: The “Happiness at Work” event offers a compelling vision for the future of work, emphasizing the importance of intuition, authenticity, and creating environments that empower individuals to thrive. Karl Mortier’s visual storytelling enhances the impact of these messages, offering a powerful reminder of the need to move beyond outdated paradigms and embrace a more human-centered approach to work. Enjoy the free gifts for our loyal listeners : https://podcast.thehouseofcoaching.com